July 2011 Archive
Outsourcing has become the trend of the last decade as many technology companies have been able to get their product development done at a significantly lower costs without compromising quality ... Raising Money to Grow On: Creating The Plan
In May I launched a new ongoing blog series that profiles Social Velocity’s work with Charlotte Chamber Music, a small performing arts organization that has a big vision, but lacks ... Three Steps to Growth Through Clarity
So many companies I meet aren’t getting the results they expect. The most common reason is a lack of clarity about (a) who they are, (b) what to ... Ordoro Riding the ecommerce Growth Wave
Retail ecommerce revenues in the US hit $165 billion in 2010. According to Forrester, a market research company, ecommerce now makes up 8% of total retail sales. ... 2 Ways Your Business May Be Guilty
Franklin was right. In 1789, Benjamin Franklin said in a letter that there are only two things you can be certain of death and taxes. He was certainly right about the taxes. ... You’re doing it wrong.
Why would anyone need a plan? That’s no fun. Too much thinking and debating going on. The worst part is actually making decisions. Screw that. Let’s just make web sites ... Maui Jim Sunglasses – Customer Service Win
My last blog post was about a customer service failure (Park 'N Fly at the Houston Airport)... but I do not enjoy writing about life's negatives. It only took me ... Your Anti-harassment Policy, Part 1: What to Include
As you know, businesses must take steps to protect themselves against discrimination lawsuits. Well, many of the same issues that factor in those suits – unfair treatment due to an ... Three Ways to Stand Out in Your Industry
Customers have a lot of options these days. It’s necessary to differentiate your company in the crowd and show why a person should be a repeat customer. Here are three ... Setting effecitve rules for social media groups
Have you ever gone to a community meeting like the PTA or Rotary where someone stood up in the middle of the meeting to shill their services? I admit… it’s rare ...
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